Q1. Are your products CE and ISO 13485 certified?
Yes. Our facility has been certified CE and ISO 13485:2016 by TUV Rheinland since 2011. We maintain valid certifications and are currently transitioning to CE MDR.
Q2. Do you accept OEM or ODM orders?
Yes. We accept OEM orders and supply products for several world-famous companies. Customers are also welcome to choose from our ODM product range.
Q3. How can I get an accurate quotation efficiently?
Please provide detailed product specifications, order volume, quality and packing requirements, product photos, and the destination seaport for a prompt CNF quotation.
Q4. What are your standard payment terms?
Standard terms are T/T (40% deposit, 60% balance against B/L copy) or L/C at sight. Other methods like Western Union can also be discussed.
Q5. Can you provide samples before bulk orders?
Yes, we can provide customized samples for quality approval. We charge a standard fee for courier and sampling, which can be deducted from your first bulk order invoice.
Q6. Can you handle international shipping?
We have professional forwarder partners specialized in air, sea, and express freight. We offer CNF and FOB terms, and can even arrange direct delivery to your warehouse.