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Frequently Asked Questions
1. Are you a trading company or manufacturer?
We are a manufacturer with 34 years of experience in this product, serving customers in over 130 countries worldwide.
2. How about the lead time for orders?
Approximately 15-30 working days after receiving payment and confirming all artworks, depending on your order quantity and packaging requirements.
3. Can our private logo or label be printed on the packaging?
Yes, we provide OEM services. Your private logo or label can be printed upon legal authorization and trademark verification.
4. How can I obtain samples?
We can provide free samples; however, postage is covered by the client. These charges can be deducted from the first formal order payment. Alternatively, provide your courier account (DHL, UPS, etc.).
5. What is the best price you can offer?
We strive to balance high quality with competitive pricing. Please send your specific inquiry so we can provide our best possible offer based on your needs.
6. Why should we choose your products?
Our products have passed FDA, CE, ISO, FSC, and GMP certifications, ensuring the best service and quality at competitive prices.